While the coronavirus pandemic continues to be front and center in the news and in the
thoughts of many people, other health issues have not gone away. People are still getting back
and neck pain, overuse injuries and hurt while at work. Many of these people would benefit from
seeing a physical therapist, but some of them are reluctant because of concerns over COVID19. That's understandable, PT clinics are busy places, with lots of people coming and going,
right? They used to be, but things are different now. Just like every other business and public
place, PT clinics have made changes to allow them to continue to serve patients while keeping
both patients and staff safe. Here are some common changes clinics have made to reduce the
risk of COVID spreading among patients and staff.
Scheduling and patient flow
● Clinics have reduced the total number of people they see each day to allow for social
distancing in the clinic
● Many clinics are using a staggered schedule to avoid people coming in at the same time
● Many clinics have implemented a "virtual waiting room" having people wait in their car
and notifying them when their clinician is ready via a phone call or text message
● When possible, clinics may be using separate entry and exit points
Treatment
● Clinics may be screening patients and staff as they enter the building using questions,
temperature checks, or other means
● Clinics may have designated areas for each clinician and their patients to reduce contact
between different groups of people
● Equipment will likely be spaced out further than you're used to and there may be less of
it to allow for more distancing between patients
● Many clinics are leaning more heavily on telehealth when appropriate for patients to
reduce the number of patients physically present in the clinic
Physical therapists are medical professionals who were trained to deal with infectious diseases
and keep people safe long before COVID-19 existed. By making changes throughout their
workflows and patient experiences, physical therapy practices have reduced the risk of
spreading COVID among their staff and patient populations, while continuing to deliver needed
services to the public. If you are in need of PT treatment, but are hesitant to go into the clinic,
give your PT a call and talk about what policies and procedures they have in place. To reduce
or eliminate going into the clinic, ask about using telehealth either exclusively or in combination
with in-person treatment. This is a time of uncertainty, but people are reacting with flexibility and
creativity. Don't let concerns over COVID keep you in pain or from the treatment you need.
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